Forum Discussion
Binge on not working
We have a mobile hotspot device with 6 Gb of data and i have always used the binge on feature and never finished all 6 Gb but last month i finished all of the data and i only use it for stuff und...
Hola @magenta2932278
This is something we can definitely look into with you. Since we will need to pull up your account for the usage records, please contact our tech support teams so we can get your info up to the engineers.
OK, so I am having this problem too. My smart TV worked just fine with Binge On. I could stream Netflix and Amazon Prime with no problem without affecting my data. Then, my TV malfunctioned in such a way that the display still worked, but the "smart" features were unavailable. So, instead of buying a new TV, I bought a Roku stick. It worked great, or so I thought, until suddenly my 6GB data plan was used up along with the 20GB of stash data that I had saved up. So, what I think is needed is a list of devices that are known to work with Binge On. For now, I am unsure of what to do, because I don't know if a chromecast will solve the problem, or even if a new TV would, for that matter. Does such a list exist?
