Forum Discussion
Binge on not working
We have a mobile hotspot device with 6 Gb of data and i have always used the binge on feature and never finished all 6 Gb but last month i finished all of the data and i only use it for stuff und...
Hola @magenta2932278
This is something we can definitely look into with you. Since we will need to pull up your account for the usage records, please contact our tech support teams so we can get your info up to the engineers.
Same here , so I just now cancelled my north American simple choice 6Gb hotspot plan and now have 5G 100Gb plan, which is totally enough now. In the plan details, it doesn't mention binge on but does say it's 480 streaming optimized. So weird because the 6gb depleted quicker I noticed they took away 3 of my benefits like binge on data stash and music freedom and that's why I cancelled.
