Forum Discussion
Bought 1GB on phone but doesn't connect to interenet?
I don't have internet normally on my phone, but I purchased a 1GB, 1Week pass for $10 yesterday. But so far I still don't have any internet. I need internet tomorrow in an area where there's no Wi-Fi...
You should have the option to turn data on in your line settings. If you don't you will need to contact Tmobile support to add it back.
You may want to check your APN settings to make sure it's set to Tmobile.
Well, my data is gone again. The only two options I have in "manage add-ons" are 1 Day 500 MB and 1 Week 1 GB.
Mind you the other three lines on the same account with the same North America Simple Choice plan have a ton of options which aren’t available on my line, including where it says unlimited data or no data:
