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dblatnercp's avatar
dblatnercp
Network Novice
Hace 3 años

Calling a US number when they are overseas results in charge

My son called someone at their US number when they were traveling overseas. I just got a notification that T-mobile charged us $3/minute for the call… $65 for a 23 minute call between two US phone numbers.

Everything I have seen here on this forum and elsewhere says this should not happen. But the customer support person I spoke with says it has always been this way. 

Is this true? Should I be charged for a call I make to a US number, if that person happens to be overseas?

  • We're on Magenta Max, and my child was charged $0.25/minute for calls recently while in Europe.  But they are not on an international data pass. I think it's free if on an international data pass.

  • Make sure I understand. Your son, in the USA, called the USA number of someone who was traveling abroad and his (your son's) phone got charged $3.00/min? I don't see how this could happen.