Forum Discussion
Calling a US number when they are overseas results in charge
My son called someone at their US number when they were traveling overseas. I just got a notification that T-mobile charged us $3/minute for the call… $65 for a 23 minute call between two US phone numbers.
Everything I have seen here on this forum and elsewhere says this should not happen. But the customer support person I spoke with says it has always been this way.
Is this true? Should I be charged for a call I make to a US number, if that person happens to be overseas?
- HickoryJunctionNewbie Caller
We're on Magenta Max, and my child was charged $0.25/minute for calls recently while in Europe. But they are not on an international data pass. I think it's free if on an international data pass.
- drnewcombFiber Fanatic
Make sure I understand. Your son, in the USA, called the USA number of someone who was traveling abroad and his (your son's) phone got charged $3.00/min? I don't see how this could happen.
- fireguy_6364Modem Master
might depend on which plan yall are on..
personally my son is currently in Japan and keeps his phone in airplane mode while connected to wifi..all calls he makes are via Facebook messenger to fully avoid any charges period.
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