Forum Discussion

sculder's avatar
sculder
Roaming Rookie
Hace 3 años

Can I change my mind on a trade in after I get new phone?

Can I change my mind on a trade in after I get new phone?

  • syaoran's avatar
    syaoran
    Transmission Titan

    If you have ready sent in your trade-in but are still within the 14 days.  You can still cancel the deal and return the new device.  You will not get your traded-in device back though.  All Trade-ins are final once sent to the third party company, which is usually Assurant.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    As long as you are still in possession of the trade in phone and it’s been less than 14 days since the new phone shipped, yes you can cancel and return.