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iancrew's avatar
iancrew
Newbie Caller
Hace 3 años

Can send, but not receive text messages via WiFi

Hello, all! I'm really hoping you can help. I already tried calling Tmobile support, even got escalated to Tier 2, with no luck. My house has almost no T-mobile coverage, so I use T-mobile WiFi when...
  • iancrew's avatar
    Hace 3 años

    This is thankfully resolved. I reached Austin via DMing @TMobileHelp on Twitter, and he sorted me out. Here's what he said they needed to do to fix it, for anyone else following along:

    Overall we did the cancel location and a resync of the account items for the T-Mobile ID.

    Thanks for the assist, Austin!

    Ian