Forum Discussion
Can't make any payments on T-Mobile website
I received the following text: T-Mobile: As part of your new My T-Mobile experience, your Autopay feature needs to be re-setup prior to your next bill cycle date. To avoid a service interruption...
CDN Skater wrote:I can't pay my account since 01 November. I have paid my accounts using login or guest pay for years using the same credit card. I can no longer pay my account using same methods or by phone. My bank confirms it it T-M that is cancelling the payment. Agents can't provide any help and T-M has not fixed the PostalCode/Zipcode entry field. My account is now suspended and I can't do anything about it. Not sorry to miss a company that can't provide customer support.
Are you trying to pay with a Canadian card? If so, ask your Canadian Visa provider to add a US address as a secondary billing address to your card and use that. This works with TD's Visa's and Visa Debit cards.
