Forum Discussion
Can't Make Online Purchases
I've been trying to buy the Galaxy S9 from T-Mobile since the day it was released. I've tried literally every single day on multiple devices and even through the app on my phone, my mom's phone, ...
Oh my goodness! You have definitely tried everything imaginable to rule it out as a browser issue. If you are getting this error when trying to upgrade through your my.t-mobile.com account, we are going to need to take a closer look at what is going on at the account level to fix this. If you have not already, please contáctanos so our care teams can get this sorted out for you.
This is definitely a way to upswell you items. Looks like it's been going on for years. I just opened my business line last week and go online to order and "Sorry your unable to order ANYTHING online right now. Spoke to several people and it's just a usual waste of time. They just want to upswell me more expensive things like air pods pro because AirPods 2nd Gen is "out of stock" No thanks. I want to order my merchandise myself, have proof of what I ordered, print proof of what I ordered and keep my proof of what I ordered and the terms of my order. I don't want people on the phone messing with my account I've had way too many reps mess up my bills like Comcast who "couldn't figure" out how to add my discount that was removed "by accident" by someone "in the back office"
