Forum Discussion
Can't Make Online Purchases
I've been trying to buy the Galaxy S9 from T-Mobile since the day it was released. I've tried literally every single day on multiple devices and even through the app on my phone, my mom's phone, ...
Oh my goodness! You have definitely tried everything imaginable to rule it out as a browser issue. If you are getting this error when trying to upgrade through your my.t-mobile.com account, we are going to need to take a closer look at what is going on at the account level to fix this. If you have not already, please contáctanos so our care teams can get this sorted out for you.
Same story as this originated 3 y ago. Wondering why TMobile had no resources to fix it , or they don't wanna fix it because they want to 30$ activation fee? I am trying to place in purchase for days now, same problem, went to the store as they suggested me but the store can't waive the activation fee. Thinking on taking my phone lines to another carrier.
