Forum Discussion
can't send specific text message
I'm trying to text the following link and while my phone indicates the message was sent, the receiver never gets it. If I use AT&T the message sends fine.
How do I turn off the censorship feature?
Wow! Texting is such an important form of communication nowadays so it can be extremely frustrating when messages are not going through. T-Mobile does not censor content and we want you to feel free to share information with others. There have been times when links from different websites are flagged as spam incorrectly. We absolutely want to address that and remove those reputable sites from any spam lists. The best way to make that happen is to reach out to us by calling in, messaging through the app or website, or sending us a message of Facebook or Twitter. With the information you provide, our customer support teams can file reports to our engineering teams to get everything straightened out.
I don't think there's a censorship feature. What model phone are you sending from and to. Generally, when there's a "didn't receive SMS" complaint, iMessage is usually involved.
