Forum Discussion
Can't Text or Call
I temporarily unlocked my phone because I'm currently overseas and wished to used a local sim. I have some business that requires that I receive texts on my US number however. When I'm using the local sim, everything works fine. When I switched back to the US sim, I couldn't receive call or texts. I know the sim is working, the data roaming works and I can send texts just fine. I can't call though, I receive a 'can't make outgoing calls while call barring is on' notification. I've tried removing call barring, but it seems TM devices don't have that feature.
I wanted to contact support directly, but I need to verify my account which of course requires I receive a text message. ¿Qué hago?
For the past 24 hours I have not been able to make a direct call, but I can FaceTime. Callers say it goes directly to voicemail but I have been able to receive FaceTime. Also receiving texts, but 90% of mine cannot be sent. I have had the same phone and service for a few years with rare problems and never for this long.
which device do you have?
@tracybpratt Just checking in here. Have you been able to get a resolution or do you still need some assistance?
