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LindaC50's avatar
LindaC50
Newbie Caller
6 months ago

cant unsubscribe from a community

I am trying to unsubscribe to a community but when I click on the “Unsubscribe” it never changes.   I a, getting way too emails from the Accounts and Services community…..especially in the last week....
cancela la suscripción
HeavenM's avatar
HeavenM
Community Manager
6 months ago
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Hey all, 

You can unsubscribe from emails on a specific board by going to that board and selecting the Unsubscribe button just below the banner. That way you don't miss out on all the emails you want, but you also don't get bombarded by emails for every post. 

Hope this helps!

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community","id":"message:43037","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:129728"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:43037"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:43037"},"body@stripHtml({\"truncateLength\":200})":" I am trying to unsubscribe to a community but when I click on the “Unsubscribe” it never changes.   I a, getting way too emails from the Accounts and Services community…..especially in the last week....","body@stringLength":"218","rawBody":"

I am trying to unsubscribe to a community but when I click on the \"Unsubscribe\" it never changes.  I a, getting way too emails from the Accounts and Services community…..especially in the last week.  

","kudosSumWeight":0,"postTime":"2024-10-19T12:58:40.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:unsubscribe","text":"cancela la suscripción","time":"2024-10-19T12:58:40.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:43037_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":221},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I am trying to unsubscribe to a community but when I click on the \"Unsubscribe\" it never changes.  I a, getting way too emails from the Accounts and Services community…..especially in the last week.  

"},"Conversation:conversation:43037":{"__typename":"Conversation","id":"conversation:43037","solved":false,"topic":{"__ref":"ForumTopicMessage:message:43037"},"lastPostingActivityTime":"2024-10-28T15:33:59.000-07:00","lastPostTime":"2024-10-28T15:33:59.000-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:43037":{"__typename":"ModerationData","id":"moderation_data:43037","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:43037_1":{"__typename":"Revision","id":"revision:43037_1","lastEditTime":"2024-10-19T12:58:40.000-07:00"},"ForumReplyMessage:message:43045":{"__typename":"ForumReplyMessage","id":"message:43045","conversation":{"__ref":"Conversation:conversation:43037"},"author":{"__ref":"User:user:7"},"revisionNum":1,"uid":43045,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: cant unsubscribe from a community","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:43045"},"parent":{"__ref":"ForumTopicMessage:message:43037"},"body":"

Hey all, 

You can unsubscribe from emails on a specific board by going to that board and selecting the Unsubscribe button just below the banner. That way you don't miss out on all the emails you want, but you also don't get bombarded by emails for every post. 

Hope this helps!

","body@stringLength":"644","rawBody":"

Hey all, 

You can unsubscribe from emails on a specific board by going to that board and selecting the Unsubscribe button just below the banner. That way you don’t miss out on all the emails you want, but you also don’t get bombarded by emails for every post. 

Hope this helps!

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