Forum Discussion
charging after cancellation!
I canceled my phone service in May! I know because I transferred my phone number and canceled my account to a new service. Tmobile is trying to charge me for JUNE and send me to collections for $...
No they are charging you for May in June. It’s POSTPAID.
You cycle date is different from your bill date.
For example my cycle ends on the 14th and my bill is due the 30th.
So my bill for example will be April 14 to May 13 and bill will be due the May 30th. May 14 - June 13 bill is due June 30th. You may have canceled in May, but you would have usage for the June bill to populate. If you cancelled BEFORE the start of the May/June cycle you would not have a June due bill.
