Forum Discussion
Confirm CellSpot Coverage Address
I am receiving notification from T-Mobile that they cannot confirm my CellSpot coverage address. I follow the procedure to confirm via text messaging, but there is no reply. I tried to confirm the correct address with my online account (it already is correct, nothing has changed), so nothing is there to allow me to confirm it. If I call 611, the people answering have no idea how to confirm my address.
Any ideas how to do this - I am dependent upon my CellSpot because the coverage is so bad in our area in Florida.
Thank you for your help.
- Adridavila12Network Novice
Hello Did you ever fix this problem and if so how? I just got the same message yesterday
- desertquinnNetwork Novice
I am also getting this message. When I call 611, there is just a message saying they are unable to answer the phone right now because of technical difficulties.
- fireguy_6364Modem Master
you can also contact TMO via one of their social media platforms like Facebook or Twitter..doubt those are down.
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