Forum Discussion

Jallison2415's avatar
Jallison2415
Network Novice
Hace 11 meses

confused

When I signed up last month the rep told me that I didn't have to pay any up front money but then told me i needed to pay 109 dollars which would be credited back to me. This money I paid does not show anywhere on my account and no credit was issued. I talked with someone at support and they couldn't find it either. Where did it go?

  • gramps28's avatar
    gramps28
    Hace 11 meses

    Did you buy any phones? If so you would of needed to pay taxes on them.

  • gramps28's avatar
    gramps28
    Router Royalty
    Hace 11 meses

    Did you buy any phones? If so you would of needed to pay taxes on them.

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    Hace 11 meses

    Did you sign up in the store or online? In either case you should have received a receipt for any money you paid. If you don't have proof of any money being paid I'm not sure what options you have available to you.