Forum Discussion
Current Android Issue - App has a Bug
Started just before Noon today, November 11, 2022.
Open an app, like Gmail, Flipboard, Google Sheets, etc, and get this error: (Gmail as an example)
I’m an IT support administrator and T-Mobile failed to provide support for this serious issue.
Samsung S22 Ultra, 512, updated to Android 13, and every application is updated, as needed, daily.
This is a very serious issue and the complete resetting of the phone isn't the answer. Has this happened to you, today?
Gracias
Do Not IgnoreUs wrote:
Please understand, I've been providing tech support for over 3 decades. Nothing new was installed, currently, 6 apps are giving the same message as Gmail but, since the message is the same the name change is the only difference. I used Gmail to highlight the fact that if it's affecting Google apps, it should be taken seriously. Gracias
That makes me think a factory reset is the easiest solution. Something is wrong and it isn't just related to a single app. Have you tried clearing the cache from each app giving you the issues?
Kaizen74 wrote:
Since installing Android 13 my battery is draining with little to no use and the phone constantly freezes and restarts. Tmobile tech only suggested to reset phone to manufacturers setting. Never had any issue with any of my Samsung phones before or updates. Extremely upsetting. I have the Note 20. Tmobile customer since 2008.
which is somehow affecting your gmail and saying it has a bug?
Since installing Android 13 my battery is draining with little to no use and the phone constantly freezes and restarts. Tmobile tech only suggested to reset phone to manufacturers setting. Never had any issue with any of my Samsung phones before or updates. Extremely upsetting. I have the Note 20. Tmobile customer since 2008.
Do Not IgnoreUs wrote:
Please understand, I've been providing tech support for over 3 decades. Nothing new was installed, currently, 6 apps are giving the same message as Gmail but, since the message is the same the name change is the only difference. I used Gmail to highlight the fact that if it's affecting Google apps, it should be taken seriously. Gracias
That makes me think a factory reset is the easiest solution. Something is wrong and it isn't just related to a single app. Have you tried clearing the cache from each app giving you the issues?
Please understand, I've been providing tech support for over 3 decades. Nothing new was installed, currently, 6 apps are giving the same message as Gmail but, since the message is the same the name change is the only difference. I used Gmail to highlight the fact that if it's affecting Google apps, it should be taken seriously. Gracias
Did you happen to install anything new on your device around when that started happening? I personally have never seen that message from GMail either.
The T-mobile tech agreed that I had done everything they could recommend, but I refuse to wipe my phone again. I've been with T-Mobile for over 17 years and tech for over 35. Gracias
Just doing a quick search there was some errors like this a year ago and it was suggested to clear the cache and restart.
For myself, it started around 11 AM this morning.
I've never seen it on my Pixel 6 with the November patch for Android 13.
