Forum Discussion
Employee lied
I spent 3 hours in the store on 2/16 and the employee lied repeatedly as to what my bill would be. I have a signed contract stating the amount of 130.00. When I recieveed the bill it was 180.00...
That is quite the price difference! We will want to take a closer look at your account to see what the discrepancy is here. If you have a moment. Por favor contáctanos so our care teams can pull up your account and see where this extra $50 is coming from.
Rate plan: $109.67
> 5G promo $55
>Insurance: $18.00
>Galaxy Flip 3: $41.67
>Autopay Discount: $5
Taxes and fees $3.90
total of $113.57
My Trade in Phone was LGv60 which was valued at $1000 and was promised to see the credit on monthly billing for 24months but they have no clue to find it and I don't have the tracking info for it. So its gone for good.
The plan im on is not even eligible for the Trade-in or Samsun Zflip on us. If I was informed I wouldnt have signed up and would have continued with my old plan with a different provider. I cant afford to pay $1000. Im not rich I commute 130 miles everyday to work and cant affford to spend money lavishly on something that is not a necessity.
