Forum Discussion
Extra EIP payment just reduced monthly auto pay?
My daughter just added a new phone to our plan, but wants to pay it off early. She pays just a little extra each month. I am set up with auto pay; however, went online before the deduction date and...
NicholeKSU wrote:She JUST got a new phone, so it was actually the first payment; however, making an “Extra EIP Payment” only reduced the automatic payment withdrawal on the total monthly bill..
Some of the new EIP terms don't allow for paying off a device early unless you forfeit any of the potential credits and promotions given towards the new device. You can reach out to Customer Care at 611 or DM T-Mobile on Facebook or Twitter to find out more about the terms of the EIP for your daughter's new device.
