Forum Discussion

pbesk18's avatar
pbesk18
Newbie Caller
Hace 6 años

Failing to receive 2FA authentication sms from multiple sources

For some odd reason every time I request a token to login to some accounts, I'm not receiving any sms texts. I tried other phones and with other wireless provider and it does work. Is this happen...
  • tmo_amanda's avatar
    tmo_amanda
    Hace 6 años

    Thanks! With it specifically being Twitter, we'll need you to file a ticket with our DIGITS team via 611 or T-Force (through Facebook/Twitter). With DIGITS lines, most short codes won't go through but Twitter, Amazon, Facebook and a few others are already verified to be compatible.

myguestone's avatar
myguestone
Network Novice
Hace 4 años

2-factor auth codes from Amazon.com and Vanguard.com do not work with my t-mobile phone. Others work fine. In fact, they work fine with my spouse's phone, and she is also a t-mobile customer - with the exact same phone!