Forum Discussion

pbesk18's avatar
pbesk18
Newbie Caller
Hace 6 años

Failing to receive 2FA authentication sms from multiple sources

For some odd reason every time I request a token to login to some accounts, I'm not receiving any sms texts. I tried other phones and with other wireless provider and it does work. Is this happen...
  • tmo_amanda's avatar
    tmo_amanda
    Hace 6 años

    Thanks! With it specifically being Twitter, we'll need you to file a ticket with our DIGITS team via 611 or T-Force (through Facebook/Twitter). With DIGITS lines, most short codes won't go through but Twitter, Amazon, Facebook and a few others are already verified to be compatible.

Junkfee's avatar
Junkfee
Network Novice
Hace 3 años

6 day old cust. From VZW: T-Mobile broke 2FA,  Monday, 1st workday with service very slow 2fa, some missed.  Today, Tuesday not a single text came in, despite numerous attempts to fix.

Switching back to my old service.  Sorry guys, can't have a service that won't let me validate my credentials.  How am I supposed to work if I can't login?