Forum Discussion
Final bill with negative total due amount
hello, I have received Final bill from T-mobile that has negative total due amount. I believe that means there is a refund due. I switched from T-mobile almost 2 months back, and this is second b...
Hope this helps someone. As I mentioned in my query above, my final bill has negative balance, and I received refund as visa card.
I had the same problem with Verizon after I moved to T-Mobile. I received a "bill" for $0.21 cents. No way to log in to the deactivated account. I Googled a number for Verizon customer support and got a hold of a lady that was able to verify my ID and look at my old account. It turns out it is them that owe me the 21 cents and they are snail mailing me a check 😂. Today I got a card from them asking me to come back to Verizon, so I guess I'm officially gone from Verizon now. I did time the switch 1 week before I owed another month to Verizon. I guess that worked out as well.
