first responders

I think the question was answered in the original post.  "First Responder" is the field that the discount is targetted at.  I am not saying a nurse's or doctor's job is less important or not as hard.  That is just how I interpret from what I know about who the discount applies to.  You might want to reach out to T-Mobile through Facebook or Twitter via DM to see if they can answer why there is no discount targeted at doctor's and nurse's.  They would also be the right people to pass on your feedback to the right people.