Forum Discussion

kbmtech121793's avatar
kbmtech121793
Roaming Rookie
Hace 6 años

Forced to dial extra digits on domestic call

This has happened more than once to my daughter and myself when calling my wife's phone. I researched the symptom and it is supposed to affect international callers.  I only call domestic numbers. And when my daughter or I call my wife It is not just a domestic call, it is a call to a phone number within the same family plan. I never enter the additional numbers, instead I hang up and call again. It may take one or two tries. Either way, This is really annoying. ¿Cuál es el problema?

  • Extra digits, like 1 and the area code or like 01?  If the area code is different than yours for the number you are calling, then 1 is usually needed regardless of whether it is a long distance call or not.  Just about everywhere now requires the area code and number to be dialed, even if the number is within the same area code.  Some devices have a setting requiring numbers to be dialed in 10+ digits.  If you are not in the area your number is based in, then usually 1 plus the area code is needed as well. 

  • This happens to me when I call a friend of mine in Tennesse. It happens when I use my cell phone on T-Mobile. When I use my landline I don't need to add those extra numbers. I can't remember the explanantion.

  • hay95's avatar
    hay95
    Network Novice

    This answer is not the correct one  by any means

  • hay95's avatar
    hay95
    Network Novice

    No not an area code the Message that is given states "to complete this call please enter the following digets, no additional charges will apply. XX." XX are what ever digets the recording requests. someone has to have a real answer for this !

  • kxyzla's avatar
    kxyzla
    Network Novice

    I have this issue, however, the request for additional numbers is MADE after the call is placed.

    It will ring a few times, then ask for 2 numbers to be dialed, then continue with the call. It happens only when I dial one number in particular, that number is on my family plan and is a US number.

    It's very annoying if I'm in the car using hands free - I have to stop the call, essentially.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Extra digits, like 1 and the area code or like 01?  If the area code is different than yours for the number you are calling, then 1 is usually needed regardless of whether it is a long distance call or not.  Just about everywhere now requires the area code and number to be dialed, even if the number is within the same area code.  Some devices have a setting requiring numbers to be dialed in 10+ digits.  If you are not in the area your number is based in, then usually 1 plus the area code is needed as well.