Forum Discussion
Forced to enter additional digits after dialing an international call
Recently we added the Unlimited Stateside International calling plan to all of our business lines. Then, starting last week whenever we make an international call we get a recording that says "to...
¡Hola!
Welcome to our Support Community! Having to dial extra digits just to initiate an international call can be frustrating and I'm sorry it's causing distress to users. This is a feature that cannot be disabled at this time but the request for the option has been forwarded.
Amanda -
IF user makes calls to many of the same numbers - those numbers are programmed into user's phone as a speed dial. Having to enter 2 more digits means he/she has to bring up a dial pad. (Not just click on contact's name.)
We only make a few intl. calls FROM U.S. - and just have phones programmed to route all intl. calls (except Canada/Mexico) via Google Voice. One cent/min. to many countries. We have made use of the 20cent/min calling from intl. locations. (and free calling to U.S. when on wifi).
