Forum Discussion
Forced to enter additional digits after dialing an international call
Recently we added the Unlimited Stateside International calling plan to all of our business lines. Then, starting last week whenever we make an international call we get a recording that says "to...
¡Hola!
Welcome to our Support Community! Having to dial extra digits just to initiate an international call can be frustrating and I'm sorry it's causing distress to users. This is a feature that cannot be disabled at this time but the request for the option has been forwarded.
I hear you guys. An extra minute adds up! I want to be transparent that I'm not certain if this is an actionable request, because typically measures taken for "security" are reasoned over long and hard before they're implemented. That said, your feedback is super valuable and we will pass it on. We always appreciate knowing how our customers feel about things, and like to avoid eye-pokes wherever possible, so thanks for chiming in!
