Forum Discussion
Forced to enter additional digits after dialing an international call
Recently we added the Unlimited Stateside International calling plan to all of our business lines. Then, starting last week whenever we make an international call we get a recording that says "to...
¡Hola!
Welcome to our Support Community! Having to dial extra digits just to initiate an international call can be frustrating and I'm sorry it's causing distress to users. This is a feature that cannot be disabled at this time but the request for the option has been forwarded.
T-mobile does not care, users have been complaining about this since they implemented it. Same standard response - its for your security and explanation hoe it makes you safer.
It would be better if the could find a way to get the robocalls to input two digits before connecting. Oh but no - let's inconvenience the genuine Customer
Sent from my BlackBerry - the most secure mobile device
