Forum Discussion
Fraude
I cannot seem to make any headway in having someone from the T-Mobile Fraud division resolve my issue. Someone got my SS# and was able to open an acct in my name and get 2 new cell phones.
I have obtained the police report and uploaded it to the T-Mobile Fraud dept. as asked to do. I have been sent to a collection agency, Diversified Adjustment who just haggled me for $$ and I uploaded my Police report with them as well.
I cannot seem to get anywhere with T-Mobile when I call because I do not have a Pin#. But why should I, I did not open this account. I have been at this for months to get resolved meanwhile my "Excellent" credit score has dropped to "Good"
All of this is so frustrating. I would like someone from Fraud to look into Acct # ASAP so I can get this off my credit report.
after having your info used to open an account and purchase phones one would think you would avoid posting personal info..cyber security...stop posting personal info.
you will need to contact TMO to get this handled..personally recommend contacting them through Facebook or Twitter..you start with tier 2 support..the site here is primarily peer to peer assistance..no one in here can assist with this..account number or not.
heads up t mobile is to dumb to . I called 5 times to have text forwarding they don't even know what it is. I only get people out of the usa . 🇺🇸 and fix your website it's been 7 years why have a website if you can't buy or change anything. t mobile also as the worst security. its so bad they can't even set up a website. because they get hacked. lol Verizon here I come.
after having your info used to open an account and purchase phones one would think you would avoid posting personal info..cyber security...stop posting personal info.
you will need to contact TMO to get this handled..personally recommend contacting them through Facebook or Twitter..you start with tier 2 support..the site here is primarily peer to peer assistance..no one in here can assist with this..account number or not.
lol both ATT and Verizon were also hacked hahaha
yeah but not as much as T mobile lol lol They cant even obtain a website.. Or app. At least the other Carrier . I can order And manage my account. Online And Use the app . I miss the old t mobile when it was voice stream
