Forum Discussion
Free data for life not working - anyone else?
I've had "Free Data for life" on my tablet for a couple of years now. In July 2018 or so, it suddenly stopped working. I've already spent hours on the phone and a few more hours in store talkin...
Yeah, I think that's a good idea to call. It's a feature that would be on the account and one of our TEX folks can double check on it for you and make sure it's there.
I received account cancelation email on Thursday and my ipad 200MB FREE FOR LIFE quit working. I called t-mobile prepaid support, gave them my ipad phone # and pin # which I had recorded when first setting up the FREE account, and they then reactivated my ipad phone #. At that moment, I received another email saying "welcome back". t-mobile support was then asking which plan I wanted to add, and of course there were no FREE options, so I declined. HOWEVER, my ipad is getting FREE internet again. SCORE!!!
