Hello, i want to change the shipping address of my new phone which is supposedly already on the way.

bob1955 wrote:

syaoran wrote:

Orders must be shipped to the billing address of the PAH on your account!  If that information isn't correct, that's on you.  With UPS and FedEx, it' might be possible to reroute the package.  UPS My Choice allows me to redirect any packages I have incoming but this isn't free.  

They left out a piece of the address. (Pah?)

regardless who is at fault, let’s say it’s me and I’m trying really hard to correct it before they send it to the wrong address.

I’m being stonewalled at every opportunity (eg, your reply)

Try reaching out to the T-Force Team via Facebook or Twitter.  The PAH is the Primary Account Holder.