Forum Discussion
Help Settling A Collections Debt!
I am having the same issue, on talking to the collection agency they told me that the debt occurred back in 2014 and they can't tell me what it is for, so they told me I need to contact T-Mobile, it's 2017 now FYI. I never received any bill any receipt any letter any email or nothing about the debt neither from T-Mobile nor from the collection company. I have never missed even a single payment for the T-Mobile and this is how they treat me. T-mobile so far has no idea what that debt is all about. Customer Rep. told me that they cannot see any records what so ever about the debt or anything. Whatever it is, T-Mobile hit me when I needed my credit the most. I went to purchase a car, before that my credit was Excellent, with one blow, for the first time my credit score dropped less than 700 and was offered extremely high-interest rate.
Upon calling T-Mobile, the rep told me he gonna dispute it and it's gonna take a week. This entire fiasco ha not only been an inconvenience but has made me suffer financially.
Getting back to the discussion,
@kyeshaqueen how did you managed to email CEO, can you share that with us?
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