Horrid Customer Service

Attached is correspondence with a T mobile represenative when inquierring about why a plan had been suspended but account was charged. No resolution was given and after multiple attemps of requesting help from someone else and explaining my unique problem I've decided to move to a public forum because the service I recieved was inadeuate and honestly theft at this point.

If a represenative would please reach out via email before the situation escallates further that would be a welcoemed change of tune from this compnay.

email tscott64@student.cscc.edu