Forum Discussion
How do i cancel my account with your horrible, non-responsive company?
Tried calling on multiple occasions but hold times are 45 minutes plus even though they say 15 minutes Tried the thing where they call you back. It ask you to press #1 but it does not accept it. N...
gramps28 wrote:Unfortunately the only way to cancel is to call Tmobile support.
You can try contacting them using messenger on their Facebook or Twitter page.
You can also write them a letter at,
T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380
Since the OP will be paying for the full month anyway, there’s probably not a rush.
They should note that any EIP becomes due in full, if they cancel.
