Forum Discussion
How do i get US based support?
T-Mobile support has become an absolute joke. Their slogan of "no jumping from agent to agent" is an outright lie. The overseas call center doesn't know how to use the tools, cannot understand simp...
ARR wrote:Agree, the overseas call centers are a nightmare Philippine or India -- they like to talk and read from the script and talk talk. I think they get pay by the minute on the phone or can get pay by the hours or the duration of conversation.
I wish they get pay by the COMPLETE job they done, not talking on the phone of duration.
BRING BACK US customer service T-mobile!!!!
BRING BACK US customer service T-mobile!!!!
BRING BACK US customer service T-mobile!!!!
I've never been sent off shore for support but from what I've read is that most calls that go to the Philippines are prepaid plans.
