Forum Discussion
How to activate a new simcard?
Hi, I have a new sim card and one tmobile activation code. How I can to activate it? I can't find a special link on the tmobile.com.
You will need to follow these steps and most likely reach out to care in order to activate the SIM. Please keep in mind that if you do not have a way to verify a one time PIN that they will send to a line on the account, you will need to go to the store and present a photo ID in order to get it activated.
I spent 5 hours on Chat and 3 hours on the phone and not one person can help me. I have been a Sprint customer FOR 20 YEARS AND AM BEING FORCED TO CANCEL MY CONTRACT because my T Mobile SIM CARD will not work on our phones because we live in a rural area, our old SIM cards work just fine. GREAT IDEA T MOBILE I will be notifying all the social media sites, yelp, yellow pages, etc. Better Business Bureau, Pissed Off Consumer and Everyone on the Internet that I can find on how you have treated a 20 year customer. What poor customer service. Unreal.
