Forum Discussion
How to Activate Samsung watch LTE
I need to activate a Samsung watch LTE
Just got the problem resolved. The message had been that the network
couldn't be set up from this device... So I took it to a T-Mobile store and
had a great manager who figured it out. We needed a device to activate the
cell network. We popped out the sim from my phone, put it in his Samsung
phone, went through the process, got the network activated, put the sim
back in my phone. Just re-paired it and it's all good. It's crappy that
it wouldn't set up. These should come already set for the network so that
they just need to pair it and customize it. But it's working now. Jay at
my local T-Mobile store was awesome and determined to solve this puzzle!
Seems to be doing exactly what we'd expected!
Actually, no. I don't really see "steps" in any of the posts. I see that you think this watch will be the same as all the others. But it is absolutely not. After hours on the phone, T-Mobile could not get the eSIM recognized. Of course, T Mobile support knows all the steps to get the the correct DIGITS plan working.
Then I spent another two hours in the T-mobile store, and even the store associate needed to call T Mobile support, and THEY had to escalate.
Currently, I do have a number for the watch, but all calls go to voicemail. The watch does not ring. I paired it with an iPhone from Verizon, and the Bluetooth connectivity works great! I get calls texts and message from m iPhone. Yay Verizon!
Point is, all screens and commands are different on this watch, and you will need to go to work to update your documentation. One very important thing is that with this watch there is no ICCID on the watch. No matter how many times T Mobile asked me for the ICCID, I had to give them the same answer/
Hopefully it will start working today.
