Forum Discussion
How to Activate Samsung watch LTE
I need to activate a Samsung watch LTE
Just got the problem resolved. The message had been that the network
couldn't be set up from this device... So I took it to a T-Mobile store and
had a great manager who figured it out. We needed a device to activate the
cell network. We popped out the sim from my phone, put it in his Samsung
phone, went through the process, got the network activated, put the sim
back in my phone. Just re-paired it and it's all good. It's crappy that
it wouldn't set up. These should come already set for the network so that
they just need to pair it and customize it. But it's working now. Jay at
my local T-Mobile store was awesome and determined to solve this puzzle!
Seems to be doing exactly what we'd expected!
Thank you so much for filling me in! No offense taken, I can certainly understand how frustrating it is to be knowledgeable in this area but unable to get assistance from those you count on to help.
**I apologize that it's taken me so long to get back to you, but I had a lot of research to do about DIGITS and specifically how this watch activation is supposed to work**
To answer your question, (and I was unaware of this until today, so I genuinely apologize to anyone to whom I gave incorrect information), but the Data with Paired DIGITS line is NOT standalone in the sense that the 10 digit number assigned to the mobile data line is essentially a dummy number and you won't be able to be reached if someone calls or texts it.
Data with Paired DIGITS "copies" your existing number onto another device and allows you to call and text utilizing your primary phone number, whichever number you have paired to that specific device/DIGITS. And for the purposes of this exercise, "pair" and "pairing" only refers to linking the Data with Paired DIGITS line to a primary line for service through the portal, nothing to do with Bluetooth.
I'm really sorry about the misinformation, but for this particular DIGITS plan, the DIGITS app is not required and you can make your changes by utilizing the portal. I understand you went through a bit of a headache with this, but you can just uninstall it.
Obtener una ID de T-Mobile to make managing DIGITS easier, make sure that you have a PAH (primary account holder) indicator on one of the lines on the account or else DIGITS won't work properly.
Habilitar servicios para múltiples dispositivos for the primary line (not the DIGITS line) in My T-Mobile or the T-Mobile app.
Pair the DIGITS line with the primary line in the portal myDIGITS. This tells the device which number it's a copy of and can be changed at any time.
- Ingresa al portal MyDIGITS y haz clic en la línea deseada de Datos con DIGITS vinculado.
- En Paired DIGITS, choose the desired primary line from the drop-down box and click Guardar.
Changes made to your DIGITS lines may take up to 2 hours to provision, be sure to reboot all devices after setting up the pairings.
WHEW! Again, so sorry for the late reply. I'll be the first to admit that DIGITS isn't my forte and I wanted to make 100% sure I had the steps correct. Now, if I'm forgetting something, I pray someone here will chime in and help out, but I think I've gotten all of the steps. Provided the eSIM in the watch has really been activated, everything should be good to go. Fingers crossed!
