Forum Discussion

kronikole's avatar
kronikole
Newbie Caller
Hace 7 años

How to Activate Samsung watch LTE

I need to activate a Samsung watch LTE

  • Just got the problem resolved. The message had been that the network

    couldn't be set up from this device... So I took it to a T-Mobile store and

    had a great manager who figured it out. We needed a device to activate the

    cell network. We popped out the sim from my phone, put it in his Samsung

    phone, went through the process, got the network activated, put the sim

    back in my phone. Just re-paired it and it's all good. It's crappy that

    it wouldn't set up. These should come already set for the network so that

    they just need to pair it and customize it. But it's working now. Jay at

    my local T-Mobile store was awesome and determined to solve this puzzle!

    Seems to be doing exactly what we'd expected!

  • That's how my husband and I got ours together. We're in good shape

    though. Hopefully this situation will help someone else. I think part of

    it is the fact that Moto idnt the first thing you think of when you think

    smart phone. They really are awesome though with less embedded apps, and

    the projector saved us on vacation with oue little ones!

    Thank you all for weighing in.

  • magenta2848034 comment is absolutely correct!!!! I have a Verizon phone - Google pixel - and both Verizon and Samsung reps could NOT figure out how to connect my mobile network. They even sent me a warranty replacement because they thought the watch was broken. Turns out I read magenta2848034 exact comment and did it myself. Shut my pixel off, took out my sim card, put it into my sister's Samsung Galaxy 7, activated the cell network/set up watch and mobile network on Samsung Galaxy phone, turned off Samsung, took out my pixel sim card, put my sim card back into pixel phone, repaired watch with pixel phone. Worked like a charm. The only thing is is that I had to initially connect the watch to the Samsung phone with WiFi then on the watch clicked use mobile network same as phone and the Samsung phone automatically let me connect to Bluetooth/initiate the mobile network connection - select "always on" mobile network on watch at first just to make sure the transfer of sim card to non-samaung phone works.  Connecting with Bluetooth only may work but I couldn't get it to. Also! After re-pairing watch to pixel after I put the sim card back in the watch automatically wanted to restart because of the new device - says you'll lose personal data but the mobile connection didn't get turned off/lost. This may all seem wordy/a little confusing but the original comment helped me TREMENDOUSLY. Literally NO ONE could figure it out at Verizon or Samsung despite 3+ hours working on it/problem solving. Great work Jay at T-Mobile and  magenta2848034 for spreading the word. Thanks much and good luck to all with non-Samsung phones!!

  • Hi there, as you can see from above, the LTE on the Galaxy Watch does work, it just has to be set up properly.  For example, if you do not have a Samsung Galaxy phone, you have to borrow one and insert your SIM into the Samsung device, set up the LTE, then move your SIM back to your regular phone.  This is after you have set up your line for Multiple Devices, paired your Data with Paired DIGITS line to your primary line, and activated the watch's EID.

  • I bought one of these 2 days ago. I just have a LG k10 all I had to do was download the wear app and follow the steps it installed easy. the only thing that does not work so far is no mail app without the Samsung phone. But I actually prefer that so I don't fill up the watch with spam. New gmail e-mail comes in the notifications anyway so I can still read it. (note I don't use Samsung pay and such so no idea if that works)

    I just thought I would post this because I was as confused as everyone else when I was deciding to buy it and read this thread.

    And by the way I get LTE!!

  • 22350's avatar
    22350
    Newbie Caller

    I wonder if this will work with the new Active2?  If so, this is great.  I was wondering if this might work. Wasn't sure, but it is great that it does.

    Gracias.