How to delete verified business call notificaion

magenta7716526 wrote:

 

magenta7716526 wrote:

My phone has a permanent notification re Verified Business Calls that cannot be removed.  How do I remove it?

Why would I want 100's of random business calls offering me a discount on a washing machine or some else just because they have paid T-Mobile an advertising fee. Only mentally challenged people who watch the shopping channels all day long would be interested.  99%+ of the people despise random marketing calls. 

I just downloaded a notification blocker app and blocked that notification. It worked like a charm and I never saw the notification since!

PennaGal wrote:

It worked (finally) using your feedback in this order: 

Apps/Permission Manager/Phone

Then open the second Phone icon with the green receiver icon

Select Force Stop

Immediately swipe down on the verified business calls notification

You can now clear it

Also, clear the cache ( I did this before and after force stop so I'm not sure which sequence helped)

Are you using Secure Folder - was your notification carrying the little icon indicating that the notification comes from the Secure Folder version of this new/2nd phone app?

Has anyone been able to get rid of the notification when you are using Secure Folder?

I'm worried the only solution is to disable secure folder, or factory reset to clear the verified business call notification antes enabling secure folder. 

Here are screenshots showing the problem, how the notification is bugged and incorrect if you happen to use secure folder. The message "Content hidden" is shown when you expand the notification while already signed in to secure folder. 

If you don't sign in to secure folder, the expand toggle is suppressed so you can't see the drop down expand contents of the notification unless you log in to secure folder:

Here is the only thing you can see when interacting with the notification, for enriched calling and toggling the verified business call. But nothing stops the notification every time you reboot. 

Quick video of how to enable dismissal

I use secure folder and this worked for me.

AhdDib wrote:

Quick video of how to enable dismissal

 

I use secure folder and this worked for me.

Aha, thanks! Yes this allows you to see the contents of the notification while logged into Samsung's Secure Folder system. I guess once you view the contents of the notification, that satisfies the T-mobile gods who will then allow you to dismiss the notification for good.

To clarify the solution shown in the video: you log into Secure Folder, select the three dots for the Secure Folder menu, then go into the settings for Secure Folder. Choose the settings option for "Notifications" and turn off the toggle switch for the notification option "Hide Content". You can leave the other toggle switch turned on for "Hide Content when Secure Folder is locked."

Once you do this, the problematic T-mobile notification inside Secure Folder will allow you to expand the notification once you are logged into Secure Folder. When you expand the notification, you will see the contents. Oddly, the contents of the T-mobile notification will *NOT* have a "Got it" confirmation option or the link to adust settings for enriched calling or the verified business call. Instead, the notification is informational only. But, as long as you expand the notification and see its information, that will enable the ability to dismiss the notification and not see it again.

In summary, if you don’t use Secure Folder:

The solution is easy: just make sure you press the little toggle arrow within the t-mobile enriched calling notification to expand the notification while still in the notification bar. The little arrow looks like this character: ^ and points up or down whether you are expanding the notification. This is counter-intuitive because the arrow is kind of hard to notice, and it's more intuitive to just click on the notification itself, to open the notification. But opening the notification is wrong - that will just take you to the settings page for adjusting the verified business call option. You won't want that. Instead, you just want to expand the notification by clicking the little ^ symbol, then see the expanded notification, then click the "Got It" button within the notification itself. Then you can swipe away the notification, and it won't come back next reboot.

In summary, if you use Secure Folder:

You will get a special notification with the little blue secure folder icon. The contents will be hidden and you are unable to expand the notification, regardless of whether you are logged into Secure Folder or not. However, you must sign in to the Secure Folder app. Once signed in, you will need to go to the settings for Secure Folder. Go to the Notification settings and turn off the toggle switch for Hide Contents. Then, while logged into Secure Folder, you can expand the notification to see what it says, and swipe it away, and it won't come back next reboot.

Hey everyone:) Happy Holidays! I feel you alls pain as this irritated the HECK out of me after I just updated my Android phone. But I believe I fixed or found a simple way to finally get rid of the notification icon…

Pull down the notification screen from the top of the phone.

Then press it with your thumb/finger (not too long for the notification options to come up.)

Then SWIPE LEFT and the notification plus the annoying notification icon should disappear!

Let me know if it works for you! :)

I tried everything and it was really simple just swipe left and it went away

I have never had a notification that couldn't be removed.  I don't use Scam Shield though.  Have you tried holding down on the notification to see if it gives you the option to delete it?  

Yeah, I'm running an s23 ultra too. 

I'm in the process of deleting EVERYTHING thats not necessary.

This is ridiculous how they just shove stuff into updates we don't want, or more apps that spy!