Forum Discussion
How to port my old number to T Mobile?
They gave me a temporary number to use and needed my old carrier's account number and pin. I didn't know it at the moment so I went after work to get it. Do I call T Mobile to proceed to transfer ...
FireMelon wrote:syaoran wrote:Calling Customer Care via 611 from your mobile would be the best way to ensure it gets done. If you would rather use online methods, contact the T-Force Team via Facebook or Twitter.
I'm in the same situation and would like to do it online. I don't supposed there is an option to do it through the t-mobile website, rather than contacting someone though Facebook or Twitter, is there?
You can log into your my.t-mobile.com account online and look for the chat button. If no chat button appears, the queue to wait to chat with a rep is probably full if you are trying within normal business hours.
