Forum Discussion
I just reached 55 two days ago but they told me I am not eligible to receive my Senior discount
Hi.
I just reached my 55 two days ago. However TM customer represent told me that my current Essential plan with 4 lines is not eligible to receive any senior discount even though I have T-Mobile Home internet installed. I paid for T-Mobile all together $192 monthly.
I remembered back in July, one TM customer represent mentioned to me that I will have senior discount on my plan ONCE I reached 55 …. but I just called them a min ago …. disappointed they told me NO because my Essential Phone Plan is not eligible JUST because of I have 4 lines on it.
I am so disappointed 😕
Hi The 55 Magenta Max 55+ can have up to 4 lines which gives you a $20 discount on internet, free apple tv and free Netflix for $45 per line. I'm currently on the lower Magenta 55+ at $35 per line for up to four users free Netflix 6 months of Apple TV but no internet discount(I did hear seniors do get internet for $40 but haven't verified cause the Magenta Max plan takes it down to $30, but as soon as I get my T-mobile gateway and if it works well we are going to move to the Magenta Max 55+ plan. I hope this helps🤗🙏
You need to upgrade your plan to a 55+ Magenta plan.
Here’s a link. The discount is applied to these plans.
She told me about this Planes Magenta plan but she didn't mentioned any senior discount. I knew $20 dollars discount for Home internet when you have Planes Magenta. If I accept the Magenta® MAX 55+ plan, I have to pay from Essential Plan with 4 lines + Home internet $192 to $210.
I think she mean Seniors discount is JUST for 2 line ONLY. If you have 4 lines into your existing account, it is NO go.
For some reason I can’t access the link but for the 55+ plans the account holder is the only one that needs to be 55 and I believe with the Magenta Max you can have more than 2 lines.
Contact Tmobile support using messenger on Facebook or Twitter the should be able to help you.
Thank you very much. I will try that out 👍
I have the senior plan but I think 3 lines is as many as you can have on the 55 and over plans. They do that so families won't get the ijncredibly cheap discount of $30!
Thank you so much
Looking at the terms of the 55+ plans it is for 2 lines. It seems like every December I'm offered a chance on adding a line but I never do because I have no need.
https://www.t-mobile.com/cell-phone-plans/unlimited-55-senior-discount-plans
