Forum Discussion

magenta4141059's avatar
magenta4141059
Newbie Caller
Hace 7 años

International Roaming & Rejecting Incoming Calls

If I'm out of the US traveling and someone calls me and I don't answer the call will I be charged? If that person leaves a voicemail and I don't call to check my voicemail would I be charged?

 

If so, if I disable voicemail would it avoid me getting this charge? Or do I have to disable voicemail and remove call forwarding? There seems to be a lot of conflicting information about this. I spoke to a few T-mobile reps and some say I won't get charged and others are saying I will get charged regardless. So I honestly do not know who/what to believe! Any tips would be appreciated.

  • That should work because then they see that you're back in the states and could use that as a reason to keep the account open as you're not presumably permanently abroad.

  • Anonymous's avatar
    Anónimo

    A few months should be OK.

  • Looks like you got some great help here. Just curious if you had any other questions or needed further assistance.

  • Thanks for checking in! I think the best thing for me to avoid the charges of people calling me is deactivating the voicemail so that way I can still get my calls and answer the ones I want to and not answer / not get charge for the calls I don't answer.

    I will report back after my trip to let everyone know how it goes. Hoping that deactivating the voicemail will do the trick!

  • I was thinking about this after my last comment .... in December I went on a cruise in the Caribbean. When I got off the boat in Mexico I got a text message reminding me my calls, texts, and data were covered. In every other port or said text and data were still free but calls were 20 cents per minute. At one point booking.com was calling to change my reservation. Anyway, I didn't answer my phone, I sent the call to voice mail. I did not listen to the voice mail until I got back to Florida. I did not get charged anything for the phone calls I did not answer. There is NO reason that there should be a charge for unanswered calls, even ones that go to voice mail just because the phone is roaming. Which it was when I was in the Caribbean. Therefore, as long as you do not answer the phone, there should be no charge.

  • Okay. I understand. I'd just make sure that's what you want to do before you make the trip. As Chris mentioned, that's not typically something that's done, but if they do, you could lose existing messages.

  • Uso internacional del buzón de voz a texto

    VTT opera internacionalmente si la cuenta se configura adecuadamente:

    • Los mensajes del buzón de voz se recibirán como mensajes de texto siempre que el bloqueo de mensajes esté desactivado.
    • El buzón de voz convierte los mensajes a texto mientras se está en roaming:
      • Saves customer money because SMS is a lower cost than a received voicemail only if the customer has voicemail delivery turned off.
      • La desactivación de la entrega es para el SMS vinculado a la función VTT. Si el cliente tiene el dispositivo encendido cuando ingresa la llamada o enciende el dispositivo después de que se dejó el correo de voz, pero aún estando en roaming internacional, se le cobrará la recepción del correo de voz.
      • Para desactivar la función, accede a la configuración de la aplicación VVM y desactiva "Enviar como SMS".
    • VTT con clientes de VVM: siempre que estén activados los datos (#RON#), los correos de voz se recibirán en el Cliente de VVM como mensajes de texto.
  • I'm feeling a bit confused.  I don't want to turn off my phone while traveling internationally so I can get texts, but the TMobile site clearly says I'll get charged for voicemails if my phone is turned on when someone calls, whether I answer or not.

    I have an old Google voice mail account.  From this thread, it's my understanding that I can forward there and not be charged.  Is that correct? 

    If so, my next question is - how do I forward my regular number to that Google Voice number? 

    Thank you so much for your help!

    Unfortunately, this thread is gone:   Overseas Travel: How can I avoid incoming call costs but still use free text/data roaming while abroad?

  • Abbira's avatar
    Abbira
    Network Novice

    I am out of country, active my international roaming which is free, that’s include free messages and free data.