Forum Discussion
Is it possible to use a different device on my line without losing the monthly discount towards my EIP balance?
12 months ago, I purchased the iPhone 14 (base model) on a 24-month payment plan, and got on the promotional rebate that reduced my monthly payments to around $8. (P135 2022 Apple Trade P32) I am cu...
You can buy a phone by paying in full, even if you aren't a T-Mobile customer. The active device in use on your line has nothing to do with your EIP. There are times I change phones, like when I need to backup and factory reset a device. Changing the device you are actively using will have no impact on your EIP.
You should still get the credits but I suggest contacting Tmobile support using messenger on one of Tmobile’s social media platforms like Facebook or Twitter to make sure.
