Forum Discussion
Is there a longer payment plan available?
Hello before in 2018/2019 before Covid 19 there was a payment plan that allowed me to pay over 6 months the balance I owed. I am being told that this isn't offered no longer. I have been a customer for 12 years with a good standing on my account. The everyday person has more than 1 hardship throughout their life; so long as the account is good stabding why couldn't one continue to use the hardship plan?
KP1123PHOENIX wrote:
this is crap and I am leaving T mobile because of this and I suggest you do the same other cell phone companies let you pay by credit card so you can earn miles on your card another benefit t mobile is taking away screw you T mobile after 18 years I am gone
From whatvi understand you can still pay with a CC just don't get the autopay discount. I am still loyal to Tmobile though wouldn't go anywhere else.
An account in good standing would not have a past due balance. Carrying a past due balance for 6 months seems like a very long time, at least in my opinion.
