Forum Discussion
Lied to about promotion
On December 4, 2022, I went to my local T-mobile store looking for promotion deals to see if I could get a trade-in upgrade for my wife's phone. After talking to one of the employees about their cur...
sliderule43 wrote:$ 50 promo. Home internet. Web site advertised $ 50 prepaid visa for getting Home Internet. I did, it's great, but when I tried to apply, it asked for the promo code. It's said it's near the bottom of the bill. It's not. When I clicked promotions, it said none. It also said, no device promo, no service promo. Overseas CS claims they don't know about a promo. I intend keeping the service anyway, but I won't switch my phone service to ™️. The supposed much larger prepaid visas may never come.
keep checking your email..specifically the spam folder for any emails from TMO about what steps are neded in order for it to happen.
do you remember what promo it was or by chance have a copy of it?
