Forum Discussion
Lied to about promotion
On December 4, 2022, I went to my local T-mobile store looking for promotion deals to see if I could get a trade-in upgrade for my wife's phone. After talking to one of the employees about their cur...
I recently got scammed as well. I switched from Verizon and the T-Mobile employee said I would get free iPhone 14. I was already using my GS22 so did not need the iPhone. But since free I took it anyway. Then I notice I am getting billed for it. talk to people on line and they assure me it will be corrected in next billing cycle. Go back to store and they assure me everything is fine. Second billing cycle charged again. This time they say there is no record of the promotion and they are not responsible for employee claims.I got stuck with the iPhone . Very bad business practices. get everything documented when dealing with these crooks !
