Lied to about promotion

Reading all of these above makes me even more angrier. I switched to T mobile back in June and was brought in of course like a car buyer. I was promised this virtual Mastercard that I would receive in 4 weeks. It's now been 12 weeks with nothing. This was a scam from the beginning, I have my AT&T bill to pay still that I cancelled for t mobile due to having sucker written my face. I have been told since then 3 different time frames 4 weeks 6-8 weeks and now 13 weeks. Every time I call and speak with someone I cannot understand their language barrier and they repeat themselves over and over again. I am so sorry when u get your card we will help set it up. Blah blah blah!!!! This is a scam run while u can.