Forum Discussion
Lied to and billed for a phone that I was offered for free
I have been a good reliable Tmobil customer for over 4 years. I have multiple lines on my plan and I've never missed a payment. I ordered and paid for a new phone just before Xmas 2021. The phone wa...
Lied to as well. I called to get pricing on adding a watch to my account and Mrs. Davis said I can upgrade both lines to a 15 pro max and get ultra watch 2 for only 30 extra a month and 2 years of AAA. told her too good to be true, doesn't make sense, and that I already claimed the 1 year AAA service. She kept insisting and made her repeat it 4 times. Guess what? All a lie when I got my bill. $90 more a month and of course no free AAA since I already claimed it. I returned the watch and now looking to switch carriers. Lying all to get the commission when now she lost the commission because I cancelled the line and ruined reputation of T-Mobile for me, family and friends of mine.
