Limit data usage

P.S. 15 minutes later... I'm going to try Ting.com for my kids' phones. SIM cards are on sale now and I think this may be a better way to go for managing their phone usage.

Oh yeah! This looks easy to use => Mobile usage alerts – Ting Help Center

Ting can do it, why not T-Mobile?

T-mobile !!

Are you listening to us?  You have multiple responses on an obscure internal thread (read as purposefully sought out and people taking the time to log in and respond) demanding a service your competitors have and threatening to leave.  Your re-branded "circle" product is easily defeated and adds a significant cost to already high monthly bills.  Your current solution is only viable pre-smartphone circa 2004.  AND you seem to refuse to acknowledge that controlling our children's device on your service that we buy each month is not a fundamental issue in this era of digital content overload.

Start listening to your customers or lose them!!

Allowing a user to set data restrictions on the lines under their account... would be a new service (if) T-Mobile decides to go that route. Im 100% sure T-Mobile will charge a monthly service fee for this new service. $1.99 per month, maybe $4.99 per month....  im sure it won't be free.

I just switched from Consumer Cellular to T-Mobile:   Consumer Cellular has this ability to turn off your child's data  -  though it is a manual stop/start button.

An automatic timer to turn off/on data should be standard.

I am also up-voting this feature request:  I hope that someday, T-Mobile will offer the level of parental control offered standard by Consumer Cellular - and maybe even surpass it !

- NaviBean

PS - I have not yet explored T-Mobile's FamilyMode feature, as a way to manage this.   Apparently, T-Mobile service reps also have not explored it:  Yesterday, I had a LONG conversation with a T-Mobile service rep, who said there is no way to achieve this basic functionality of turning off your child's data access.   She never mentioned the FamilyMode feature. 

Over two years people have been complaining about this and still T Mobile is so willfully ignorant or tone deaf that they wont fix this, or are just too damn stupid to figure it out. How hard can it be to figure out letting parents control the hours and amount of their kids data usage in 2019? Pathetic - you truly have a clueless technical organization.

I agree completely:   I have only been with T-Mobile about 7 weeks, and I am amazed that ...

1)  They have never mastered Parental Controls. 
     ...and...

2)  It took them 3 weeks and 22 phone calls with me, to finally transfer my family's lines from my previous carrier. 
3)  In only 2 of those 22 phone calls, did I speak to a T-Mobile rep who had mastered English!   T-Mobile should realize that America is a pretty big market, and therefore should hire reps who speak English as their first language.  I was always grateful to get their Charleston office, which is staffed with people who speak English well. 

       I am not waiting for T-Mobile to fix any of this.  As soon as I get around to it tomorrow, I will become T-Mobile's next former customer. 

T-Mobil,   you need to do the right thing.

Y’know, life is just too short to tolerate ineptitude: After just 7 weeks, I bailed on T-Mobile, for a different carrier.

I am a serial entrepreneur: I've started businesses from Quality Assurance consulting, to Renewable Energy. I am obviously a devoted Capitalist: The Marketplace speaks loudly when companies fail to meet customers' needs.

As customers, we have a responsabilidad to leave any firm that does not meet its customers' needs. And to spread the word to our networks of friends, family, and associates.

Have there been any updates to this? We recently switched over to TMobile thinking that I would have the ability to turn off my kid's data when needed, like when we are home and force them to stay on my fkltered WiFi and limit their phone usage at night. I am so disappointed that this doesn't seem to be possible with T-Mobile yet....