Forum Discussion
Linking T-Mobile account with Mint
Any idea how to link them? Mint is giving me this alert: T-Mobile blocks Mint from connecting with them. Let them know you'd like to be able to connect Mint. Thanks for any suggestions, P...
Hey everyone. I don't have a status as to if/when T-Mobile Money and Mint will have the ability to be connected. I'm sure there will be some communications and update on our T-Mobile Money content if that'll be available. I'll reach out to my internal team about this too. Thanks for the feedback on this everyone.
@eturk I went to T-Mobile on Facebook and messaged them, someone responded in about 30 min w/ the following message…
“Howdy! Thanks so much for reaching out today about that T-Mobile Money account! Here's where you will reach out to get this situation addressed! 24/7 support Dial ** MONEY from your device, if you're a T-Mobile wireless customer, or toll-free at 866-686-9358
That's our T-Mobile money tea's direct contact information! ^JohnKuhn”
I dialed **MONEY (I'm a T-Mobile wireless customer), and got connected to a customer service rep who said there was nothing they could do to help me. I asked whether there was anybody else I could speak w/ who may be able to assist with me w/ unblocking T-Mobile Money from Mint. He transfer'd me to his supervisor. The supervisor explained to me that since T-Mobile Money has only been around a few years, they are doing their best to keep up w/ changes in the banking industry. She said she had a supervisor meeting this week and she would bring up this concern there, since she gets this question so often.
She said another way I could have my voice heard would be to send a message to customer service via my t-mobile account. (Haven't done the last part yet.)
I URGE YOU ALL TO CALL/MESSAGE T-MOBILE MONEY TO PETITION THAT THEY UNBLOCK THEIR SERVICE FROM MINT. Let's make our voices heard!
