Forum Discussion
Log-in problems
I have been trying to log in, but keep getting the same error message the last couple of days: Looks like we got our wires crossed. Intenta nuevamente más tarde. I tried calling help line but there was a ...
fireguy_6364 wrote:tasjac wrote:It only started last month...how do I check firewall?
...yeah..about that..zero clue lol..let me see if i can find someone that has a much better clue when it comes to this stuff than i do lol
desktop is the issue..works on their phone and ipad..
That is an odd issue. There has to be something on the desktop causing the issue. What that is, your guess is as good as mine. If they are running something like Norton or McAfee, try disabling those. Make sure the browsers are up to date. Disable any pop up blockers. I have no issues using Edge to login. I actually logged in this morning from my desktop with Edge to pay my bill before the auto pay triggers on the 26th.
